There are a number of reasons your power cut may not be displayed:
- It has not been reported - You can report a power cut online or via our customer helpline 03457 64364303457 643643
- The problem may be resolved - When power is back on, the pin is removed from the map.
- The map only displays power cuts affecting more than ten properties.
Please note: pins provide an indicative power cut area but do not identify individual properties affected. The pin for your power cut could appear to be at some distance from your property.